Cancellation Policy

Same-day cancellations prevent us from helping other patients, so we ask:

If you need to cancel, please let us know as soon as possible — and no later than 5 PM the day before. We’ll WhatsApp you a reminder at 12 PM.

Late cancellations:

• 1st time in 30 days — no charge, no worries.
• 2nd time onwards — your next appointment may need to be prepaid (via package or direct payment). If missed or cancelled late, it’s still charged.

Thank you for understanding!

Contact Us

If you have any questions about this Cancellation Policy or how your information is handled, please contact us at:

Phone: +62 811-8197-975